Complaint Satisfaction Form
Client Bill of Rights
Ethical Codes of Conduct
Assisted Living – Client Handbook
Assisted Living – Service Agreement
Respite – Scope of Service
Respite – Client Handbook
Respite – Entry, Exit Criteria
Health & Wellness – Scope of Service
Health & Wellness – Entry, Transition, Exit Criteria
Seniors Helping Seniors – Scope of Service
Seniors Helping Seniors – Entry, Transition, Exit Criteria
Transitional Care Centre – Scope Statement
Transitional Care Centre -Client Handbook
Transitional Care Centre – Service Agreement
Accessibility to Services for Persons with Disabilities
In accordance with its obligations under Ontario Regulation 429/07, Accessibility for Ontarians with Disabilities Act 2005, and consistent with its mission of “helping people help themselves”, CCS is committed to meeting the required accessibility standards for customer service for persons with disabilities as defined by the Act.
CCS is committed to eliminating physical, policy, and psychological barriers for people with disabilities. This ensures that CCS premises, facilities and services are accessible to clients, volunteers, and employees with disabilities. Reasonable accommodations will be made for the specific needs of employees, volunteers and clients with disabilities. In accordance with our statutory duty to accommodate, CCS endeavours, in good faith, to take appropriate measures to accommodate all persons with special needs due to disability. However, it is recognized that situations resulting in undue hardship may necessarily restrict our ability to do so.
CCS endeavours to ensure that every location and every event operated by the agency is accessible to the whole community.
Philanthropy is based on voluntary action for the common good. It is a tradition of giving and sharing that is primary to Caledon’s quality of life… Read More about The Caledon Community Services Donor Bill of Rights.