Public Documents

 

Complaint Satisfaction Form

Click here to download – Complaint Satisfaction Form


Client Bill of Rights

Click here to download – Rights of Person Served


Ethical Codes of Conduct

Click here to download – Ethical Codes of Conduct


Assisted Living – Client Handbook

Click here to download – Assisted Living – Client Handbook


Assisted Living – Service Agreement

Click here to download – Assisted Living – Service Agreement


Respite – Scope of Service

Click here to download  – Respite – Scope of Service


Respite – Client Handbook

Click here to download – Respite – Client Handbook


Respite – Entry, Exit Criteria

Click here to download – Respite – Entry, Exit Criteria


Health & Wellness – Scope of Service

Click here to download – Health & Wellness – Scope of Service


Health & Wellness – Entry, Transition, Exit Criteria

Click here to download – Health & Wellness – Entry, Transition, Exit Criteria


Seniors Helping Seniors – Scope of Service

Click here to download – Seniors Helping Seniors – Scope of Service


Seniors Helping Seniors – Entry, Transition, Exit Criteria

Click here to download – Seniors Helping Seniors – Exit, Transition, Entry Criteria


Transitional Care Centre – Scope Statement

Click here to download  – Transitional Care Centre -Scope Statement


Transitional Care Centre -Client Handbook

Click here to download – Transitional Care Centre – Client Handbook


Transitional Care Centre – Service Agreement

Click here to download – Transitional Care Centre – Service Agreement


Annual Reports

Learn about CCS’ strategic priorities, financial summary, accomplishments and more in the Annual Reports.


Audited Financials

Read the Morby Monteith Chartered Accountants audited financial reports.


Accessibility to Services for Persons with Disabilities

In accordance with its obligations under Ontario Regulation 429/07, Accessibility for Ontarians with Disabilities Act 2005, and consistent with its mission of “helping people help themselves”, CCS is committed to meeting the required accessibility standards for customer service for persons with disabilities as defined by the Act.

Click Here to read the Accessibility’s policy to Services for Persons with Disabilities.


2014 – 2019 Accessibility plan

CCS is committed to eliminating physical, policy, and psychological barriers for people with disabilities. This ensures that CCS premises, facilities and services are accessible to clients, volunteers, and employees with disabilities. Reasonable accommodations will be made for the specific needs of employees, volunteers and clients with disabilities. In accordance with our statutory duty to accommodate, CCS endeavours, in good faith, to take appropriate measures to accommodate all persons with special needs due to disability. However, it is recognized that situations resulting in undue hardship may necessarily restrict our ability to do so.

CCS endeavours to ensure that every location and every event operated by the agency is accessible to the whole community.

Click here to read the Accessibility plan.


CCS Donor Bill of Rights

Philanthropy is based on voluntary action for the common good. It is a tradition of giving and sharing that is primary to Caledon’s quality of life… Read More about The Caledon Community Services Donor Bill of Rights.

 

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