Give hope this holiday season

Hundreds of Caledon families need your help. Your Season of Hope gift will help provide warmth and food for your neighbours in need this holiday season and throughout the year ahead. Make a difference and donate today.

Transportation FAQ

  • How do I register?

    The first step before you book a ride is to register. It’s free to register, just fill out the application form that fits your needs and return it to the Transportation office.

  • How do I book a ride?

    After registering as a rider with CCS you can book a ride by email or call 905-584-2300 ext. 217, 218, 221 during business hours. Nominal fees apply. Ride requests must be received a minimum of two business days before the ride is required. Rides can be booked a maximum of seven days in advance. Last minute ride requests may be accommodated when possible.

  • Where do I have to reside to be eligible for services?

    Individuals that reside within the municipal boundaries of the Town of Caledon, generally defined as south of Highway #9, North of Mayfield Rd, East of Winston Churchill Blvd and West of Albion-Bolton Townline.

    Transportation available if you are registered in a CCS program using a cross boundary transfer stop.

    Our Transportation Specialists will be happy to assist you if you have questions regarding eligibility of your location.

  • Where can CCS Transportation drive me?
    Specialized Transportation: Community Transportation Program:

    Therapy and medical appointments
    Day Programs
    Senior Centre
    Community Centre
    Social events
    Scheduled shopping trips +MORE

    In addition, CCS will transport clients to Orangeville, Etobicoke, Brampton, Woodbridge, Georgetown, Newmarket, Mississauge, Toronto and Guelph.

    Medical appointments
    Employment and training programs
    Post-secondary education
    Health and wellness program
    Community activities
    Clubs and support groups
    Volunteer activities + MORE

  • How much does a ride cost?
    Specialized Transportation Community Transportation

    From: Town of Caledon to...
    Anywhere in Caledon - $4
    Orangeville Shopping - $4
    Orangeville Medical - $5
    Mall Trips - $5
    Medical: Brampton, Etobicoke, Woodbridge, Georgetown, Newmarket - $10
    Medical: Mississauga - $20
    Medical: Toronto - $30

    From Town of Caledon to...
    Anywhere in Caledon - $4
    Orangeville Shopping - $4
    Pre-approved cross-boundary transfer point - TBD upon transfer location

  • I require an escort and/or a mobility aid to travel?

    If you are travelling with a PSW or escort, they must be there to assist you with translation, vision or mobility needs. Escorts ride free of charge.
    If you reside in Caledon and require a mobility aid to travel such as a wheelchair or walker you must apply to the Region of Peel TransHelp program.

  • What are the hours of operations?

    Monday to Saturday 6:00 a.m. – 6:00 p.m.
    Sunday and Statutory Holidays 6:00 a.m. – 2:00 p.m.
    Office Hours: Monday to Friday 8:30 a.m. – 4:30 p.m.