Specialized Transportation

WELCOME

We know transportation plays a vital role in a community as geographically diverse as Caledon. That’s why we offer options to fit your circumstances. Find the help you need when you need it the most.

OUR SERVICES

Our fleet includes wheelchair-accessible buses, passenger vans, and cars driven by our dedicated staff and volunteer drivers, allowing you to stay active and connected to your community.

Medical Appointments
Support Groups
Social Services Programs
Existing Caledon Bus Stops
Cross-Boundary Travel
Volunteer Activities
Health and Wellness Programs
Weekly Grocery Shopping & More!

SPECIALIZED TRANSPORTATION

Our Accessible Transportation service is available seven days a week for Caledon seniors and people with disabilities who are unable to drive on their own.

Eligible clients are:

All Caledon seniors 60+. Persons with a disability 16+.
Caledon residents unable to drive because of a short or long-term medical disability or are experiencing mobility issues (Applicants may be asked to provide a physician’s note).
People who require dialysis.
Transportation needed due to a temporary medical need.
TransHelp clients
York Region and WheelTrans transfer riders.

SPECIALIZED TRANSPORTATION APPLICATION

TRANSPORTATION CLIENT GUIDE

CERTIFICATE OF DISABILITY TO BE SIGNED BY DOCTOR

Once you have submitted the registration forms, a transportation specialist will contact you to review your account details before you can book your ride!

I AM REGISTERED

Already Registered? Book your ride or fill up your account!

I NEED TO REGISTER

Don’t have an account with us? Register now!

CONTACT US

Mailing Address:
Caledon Community Services Exchange
55 Healey Rd.,Unit 10, Bolton, ON, L7E 5A2

Office Location (Walk-in):
Evolve Caledon | Upper Level
4 Industrial Rd, Bolton, ON,
L7E 1K6

Phone: (905) 584-2300 or
Toll Free: 1-833-552-2748
Ext . 221
Fax: (905) 951-2303
Email: bookings@ccs4u.org

CCS Office Hours
Monday to Friday
8:30 a.m. - 4:30 p.m.

FAQ's

How many bags of groceries can I bring home on the bus?

Clients can bring home 6 plastic store bags or 3 larger cloth bags. Larger items such as case of pop or water are equal to 1 bag. Bags will be taken to your front door.
Can I book a last minute ride?

To book a last minute ride, please call the Transportation office at 905-584-2300 Ext 217, 218, 221. Last minute rides will be accommodated if space is available. Clients are required to book their rides two days in advance. Bookings may be taken up to one week in advance.
What payment methods are available?
1. Personal Cheques made payable to Caledon Community Service and must include your Client Identification Number. Mail to : Caledon Community Services, 55 Healey Rd., Unit 10, Bolton, ON L7E 5A2. (Account will only be credited upon receipt of your cheque at the Transportation office)
2. Credit card payments could be made over the phone (905) 584-2300 or Toll Free: 1-833-552-2748 at Ext. 217, 218, or 264 or can be made in the office at 4 Industrial Road. Bolton during office hours.
3. Debit/ Interac can be in the Evolve store located at 4 industrial Road Bolton during business hours . Client Identification Number will be required when making payment.
4. On-Site Deposit Boxes payments are available at CCS main office, 18 King St E, Bolton, Ontario or at the Exchange at 55 Healey Road, Bolton Ontario. Each deposit box will have a payment form and envelopes located directly under the deposit box. The form should be completed and placed in the sealed envelope.